Privacy Policy

Updated at January 28th, 2025

Infoteam Software (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Infoteam Software.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”) alongside our application, Infoteam Software. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, here are the definitions of key terms:

  • Cookie: A small amount of data generated by a website and saved by your web browser to identify your browser, provide analytics, and remember your preferences.

  • Company: Refers to Infoteam Hellas, which is responsible for your information under this Privacy Policy.

  • Country: Greece, where Infoteam Software is based.

  • Customer: A company, organization, or person using the Infoteam Software Service to manage relationships with their consumers.

  • Device: Any internet-connected device such as a phone, tablet, or computer used to access Infoteam Software.

  • IP Address: A number assigned to a device connected to the internet, which may identify the device’s location.

  • Personal Data: Information that directly or indirectly identifies a natural person.

  • Service: The service provided by Infoteam Software as described in this Privacy Policy and related terms.

  • Website: Infoteam Software’s website, accessible at https://infoteam-software.gr.

  • You: A person or entity registered with Infoteam Software to use the Services.

2. What Information Do We Collect?

We collect information from you when you:

  • Visit our website.

  • Register on our site.

  • Place an order.

  • Subscribe to our newsletter.

  • Respond to a survey.

  • Fill out a form.

Personal Data We Collect:

  • Name and username.

  • Email addresses.

We may also collect end-user information from social media platforms if voluntarily provided.

3. How Do We Use Your Information?

We may use the information we collect for the following purposes:

  • To personalize your experience and respond to your individual needs.

  • To improve our website and services.

  • To enhance customer service.

  • To process transactions.

  • To administer contests, promotions, surveys, or other site features.

  • To send periodic emails (e.g., updates and promotional content).

4. Sharing Your Information

We may share your information with third parties, including:

  • Service providers performing services on our behalf (e.g., hosting, email management, and payment processing).

  • Business partners and affiliates for collaborative services.

  • Government or law enforcement officials when required by law.

  • Trusted third-party service providers for analytics, marketing, and database management.

We may also disclose personal and non-personal information in the event of a merger, asset sale, or other business reorganization.

We do not sell your personal information to third parties for marketing purposes.

5. How Do We Protect Your Information?

We use a variety of security measures to protect your personal information:

  • Secure Socket Layer (SSL) technology to encrypt sensitive data.

  • Restricted access to personal information to authorized personnel only.

While we take precautions to secure your information, no security system is foolproof. Unauthorized access, hacking, and other risks remain.

6. Cookies and Tracking Technologies

We use cookies and tracking technologies to collect information about your browsing behavior. Cookies help us:

  • Recognize your device.

  • Save your preferences.

  • Provide targeted advertisements.

You can manage or disable cookies through your browser settings. However, doing so may impact your experience on our Website.

7. Remarketing Services

We may use remarketing services to display ads to you across the internet based on your previous visits to our Website. These services may include:

  • Google Ads

  • Facebook Pixel

These services collect information and operate under their respective privacy policies.

8. Your Rights

You have the following rights regarding your personal data:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data.

  • Restrict or object to the processing of your data.

  • Data portability, allowing you to obtain and reuse your data.

To exercise your rights, contact us at info@infoteam-software.gr.

9. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide our services.

  • Fulfill legal and regulatory requirements.

When no longer needed, your data is securely deleted or anonymized.

10. International Data Transfers

Your data may be transferred and processed outside of Greece. By using our Service, you consent to such transfers, which comply with applicable legal standards.

11. Third-Party Links and Services

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing your information.

12. GDPR Compliance

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

  • Transparent processing of your personal data.

  • Right to withdraw consent at any time.

  • Right to file a complaint with a data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date. Continued use of our services signifies acceptance of these changes.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Infoteam Hellas
Email: info@infoteam-software.gr
Phone: +30 2310322366

Thank you for trusting Infoteam Software with your personal information.