Privacy Policy

1. Definitions

A few terms used throughout this policy:

• Cookie: a small data file stored in your browser when you visit a website.
• Company: infoteam HELLAS, the data controller for your information.
• Client: the individual or organization using our services.
• Personal Data: any information that identifies, directly or indirectly, a natural person.
• Website: the infoteam HELLAS website.

2. What Data We Collect

We collect information when you visit or register on our website, contact us, or fill in a form. This may include:

• Name and contact details
• Email address
• Information you voluntarily provide, e.g. via social media

3. How We Use Your Information

• To respond to your requests and improve your experience
• To improve our website and services
• For customer support and to process transactions
• To send updates, where you have consented to this

4. Disclosure of Your Data

We may share data with:

• Service providers who support us (e.g. hosting, email)
• Partners, where required to deliver a service
• Authorities, where required by law

We do not sell your personal data to third parties for marketing purposes.

5. How We Protect Your Data

We use technical and organizational security measures, such as SSL encryption and restricted access limited to authorized staff. Despite our precautions, no system is entirely secure.

6. Cookies

We use cookies to recognize your device, store preferences and, where applicable, show relevant content. You can manage or disable cookies through your browser settings, which may affect your experience on the site.

7. Your Rights

You have the right to access, correct, or delete your personal data, as well as the right to object to its processing and to data portability. To exercise your rights, contact us at info@infoteam-software.gr.

8. Data Retention

We retain your data only for as long as necessary to provide our services or to meet legal obligations. Once no longer necessary, it is securely deleted or anonymized.

9. International Data Transfers

Your data may be processed outside of Greece. In every case, we ensure that any such transfer complies with applicable legal requirements.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and recommend reviewing their own policies.

11. GDPR Compliance

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to transparent information, to withdraw consent, and to lodge a complaint with a supervisory authority.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any change will be reflected by an updated effective date at the top of this page.

13. Contact

For any questions about this Privacy Policy, contact us: infoteam HELLAS, email: info@infoteam-software.gr, phone: +30 2310 322 366.